“Strong communication is rare in the landscape industry, presenting us an opportunity to differentiate ourselves from the status quo. When we are called upon, internally or externally, we respond quickly. If we do not have an immediate answer, we acknowledge such and use our resources to deliver honest and accurate information timely. If we do not communicate, we leave each other, our partners, and our clients in doubt and our services become taken for granted..”

“Equally as important, so is the compassionate way in which we communicate. If there is a disagreement, we seek to understand all elements of opposing viewpoints to express our thoughts in a professional manner. We lead by example and treat everyone with respect, period. If we act in haste, our reputation is jeopardized.”

“Balancing compassion, we are relentless in our commitment to each other and in our commitment to delivering excellence. First and foremost, we make decisions that are fair and that are in the best interest of our colleagues and clients. Second, we use all resources required to meet the expectations that we have set. If we exceed expectations, great. If we fall short, we have failed.”

“With the understanding that communication, compassion, and commitment are all second nature to us, we have the ability as an organization to focus and excel in the craftsmanship of our respective roles. Appropriate notations on designs are no less important than mowing in straight lines. Adequate maintenance of equipment is required for accurate budgeting. Our presence on social media sets a standard for our ability to plant a straight hedge. And, a clean office correlates to a clean truck which correlates to a clean job site.”